Detailed Description of Good and / or Services
Kupa Coffee is a business in the coffee industry that markets coffee products.
Subject to availability and receipt of payment, requests will be processed within 3 days and delivery confirmed by way of booking reference.
Return and Refunds Policy
The provision of goods and services by Kupa Coffee is subject to availability. In cases of unavailability, Kupa Coffee will refund the client in full within 30 days. Cancellation of orders by the client will attract a 20% administration fee.
Kupa Coffee shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, "personal information" shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: http://www.dhs.gov.za/Content/PAIA/paia_manual.htm
Payment Options Accepted
Payment may be made via Visa, Master Card, Discover or American Express credit cards or by bank transfer into the Kupa Coffee bank account, the details of which will be provided on request.
Credit Card Acquiring and Security
Credit card transactions will be acquired for Kupa Coffee by Virtual Card Service (Pty) Ltd who the approved payment gateway for Nedbank of South Africa. ShopDirect uses SSL3 and credit card information is stored per Visa and Mastercard guidelines on the website. Users may go to www.shopdirect.co.za to view their security certificate and security policy.
Customer Details Separate from Card Details
Customer details will be stored by Kupa Coffee separately from card details, which are entered by the client on ShopDirect’s secure site. For more detail on ShopDirect refer to www.shopdirect.co.za .
Merchant Outlet Country and Transaction Currency
The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction Currency is ZAR (South African Rand).
Kupa Coffee takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer services and support, dispute resolution and delivery of goods.
Country of Domicile
This website is governed by the laws of South Africa and Kupa Coffee chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature: Cape Town, City Centre, 8000.
Kupa Coffee may, in its sole discretion, change this agreement or any part thereof at any time without notice.
This website is run by a private company based in South Africa trading as Kupa Coffee represented by owner.
The offering on this website is available to South African clients only.
Kupa Coffee contact details
Telephonic Support: 079.1785.786 | Email Support:firstname.lastname@example.org